1. Who We Are
Company name: NPL Care Services Limited
Website: https://nplcare.co.uk
Email: admin@nplcare.co.uk
Business activity: Healthcare recruitment and staffing (Healthcare Assistants, Support Workers, care staff)
We act as a Data Controller for personal data collected through this website.
2. Personal Data We Collect
We may collect and process the following data:
a) Information you provide directly
•Name
•Email address
•Phone number
•Address (if submitted)
•CVs, qualifications, work history (for candidates)
•DBS status and compliance information (where applicable)
•Enquiry details submitted via forms
b) Automatically collected data
•IP address
•Browser type and version
•Device information
•Pages visited and time spent on site
c) Cookies and tracking
•Essential cookies (site functionality)
•Analytics cookies (performance & usage)
•Preference cookies (remembering choices)
3. How We Use Your Data
We use your personal data to:
•Respond to enquiries and contact requests
•Process job applications and recruitment activities
•Verify candidate eligibility and compliance
•Provide staffing services to clients
•Improve website performance and user experience
•Meet legal, regulatory, and safeguarding obligations
•Prevent fraud and ensure website security
We do not sell your personal data to third parties.
4. Legal Basis for Processing
We process your data under the following lawful bases:
•Consent – where you have explicitly agreed
•Contract – to provide recruitment or staffing services
•Legal obligation – safeguarding, employment, immigration, or regulatory compliance
•Legitimate interests – operating and improving our services
5. Sharing Your Data
We may share data only when necessary with:
•Care homes, supported living providers, and healthcare clients
•Compliance bodies (e.g. DBS, regulators)
•IT and hosting providers (securely)
•Professional advisers (legal, accounting)
All third parties are required to respect confidentiality and data protection laws.
6. Data Retention
We retain personal data only for as long as necessary:
•Recruitment records: up to 6 years
•Compliance records: as required by law
•Enquiry data: up to 24 months
•Analytics data: anonymised or aggregated
7. Your Data Protection Rights
You have the right to:
•Access your personal data
•Request correction of inaccurate data
•Request deletion (“right to be forgotten”)
•Restrict or object to processing
•Withdraw consent at any time
•Request data portability
To exercise your rights, email: admin@nplcare.co.uk
8. Cookies
Our website uses cookies to:
•Ensure core website functionality
•Analyse traffic and performance
•Improve user experience
You can manage or disable cookies via your browser settings.
For more information, see our Cookie Policy.
9. Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g. videos, maps).
Embedded content behaves exactly as if you visited the other website, which may collect data and use cookies.
10. Data Security
We take appropriate technical and organisational measures to protect your data, including:
•SSL encryption
•Secure hosting
•Access controls
•Regular updates and monitoring
11. Children’s Data
Our services are not intended for children under 16, and we do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data:
📧 Email: admin@nplcare.co.uk
🌐 Website: https://nplcare.co.uk